Robert must overcome the impossible to save the formerly venerable Flood Tide Restaurant in Mystic, Conn., which has earned a bad reputation due to its coarse owner. Robert evaluates an evening of service during which he finds many problems including a dirty kitchen. While encouraging the staff to take pride in their work, he tackles the kitchen mess. Then, he updates the menu and décor and retrains the staff to make better use of their time and materials. As the clock winds down it becomes a race to the finish to see if Robert will be successful.
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